About Our Team
Every member of Imagine Resolution, LLC. has a minimum of twenty years of experience in insurance claims handling and/or construction. All members are fully licensed all-lines insurance adjusters and each member has adjusted thousands of claims. Further, each member has completed in excess of 750 appraisals, always as the representative for the insurance carrier.
Our talented team enforces their negotiations with experience-based construction knowledge and estimating with ever evolving negotiation methods. At Imagine Resolution, we never re-adjust a claim, we do not enter items into an estimate that were not part of the dispute. We inspect, estimate and negotiate the differences to resolve the dispute.
Our philosophy is simple; an accurate scope and estimate, coupled with experienced and persuasive negotiation skills provide an accurate settlement agreement that our client can count on.
What you can count on.
- A thorough examination of the claim and dispute
- A physical, in person inspection of the loss with the insured’s appraiser to confirm the items in dispute and to confirm scope.
- A post-inspection narrative report with suggested reserves, salvage and subrogation potential.
- Detailed photo documentation of the subject property and damages.
- A preliminary estimate that reflects our initial offer to the opposing appraiser.
- Thorough vetting of potential umpires. We will ensure there are no conflicts and ensure neutrality.
- Timely status reporting every thirty days of the appraisal progress.
DeWayne Bruzik is the President of Imagine Resolution, LLC. and handles appraisal assignments himself with the support of a talented and experienced administrative staff. DeWayne has more than 20 years of progressive experience as a property claims adjuster, with an extensive background in construction, water mitigation and mold remediation. During that time, he was Director of Mitigation Services for a national construction management firm and developed the division for emergency response-mitigation and repairs via FEMA liaisons that restored thousands of people to their homes. Extensive claims handling experience as a commercial and residential property independent adjuster teaches that every claim is unique and requires rigorous investigation, knowledge, attention to detail and thorough documentation. Our clients are confident they are effectively represented as they receive timely status reports and documentation to support it.